Slack
Pros
- Industry standard — most clients and contractors already use it
- Organise conversations into channels by client, project or topic
- 2,600+ app integrations including Notion, Google Drive, Zoom and Trello
- Powerful search across all messages and files
- Free plan available with core messaging functionality
Cons
- Free plan limits message history to 90 days
- Can become noisy and distracting without proper channel discipline
- Paid plans expensive for solopreneurs with multiple workspaces
- Video calling basic compared to dedicated video tools
- Notification overload if not configured carefully
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